Privacy Policy

Introduction

Welcome to Pulse Panel. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

Information We Collect

We collect and process the following types of information:

Account Information: Name, email address, and password when you create an account
Site Information: Website URLs, site names, and widget customization preferences
Feedback Data: User feedback submitted through your widgets, including optional contact emails and file attachments
Usage Data: Information about how you use our website and services
Technical Data: IP address, browser type, device information, and cookies

How We Use Your Information

We use your personal data for the following purposes:

To provide and maintain our service
To manage your account and provide customer support
To process and display feedback submitted through your widgets
To send you important updates about our service
To improve our website and services
To detect and prevent fraud and abuse

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and is encrypted both in transit and at rest.

Data Retention

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.

Your Rights

Under data protection law, you have rights including:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion of your personal data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your personal data

Cookies

We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: [email protected]